This privacy policy is set out how The Hygge Homes uses and protects any information that you give The Hygge Homes when you use this website. The Hygge Homes is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. The Hygge Homes may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with changes.


What we collect

The type of information that we will collect include – your title and name, known address, contact telephone numbers, email address, order and payment details.

Details may be forwarded securely to other parties in order to fulfil this order only.

These will include delivery and payment partners.

For information on cookies we collect see the list of cookies section.


Keeping you informed

To keep you up to date with our latest products, news, promotional offers and events we will contact you by email. When registering your details you may also choose to receive information from us.

You will not be sent any unsolicited materials unless you indicate that you would like to receive details about products, offers and events etc when you register. We do not provide your personal details to other companies or individuals for their marketing purposes unless you have indicated when you registered that you wish to receive information about other companies’ products,offers and services. You can opt out of receiving information from us, either by unsubscribing or by writing to, or emailing us. Please note that it can take up to 24 hours to fully remove you from our email mailing list so you may receive one or two whilst it is being processed.



We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.


How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or let you know when you visit a particular site. Cookies allow web applications to respond to you as a new individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you don’t. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with USB. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.


Links to other websites

Our website may contain links to other websites of interest. However, incentives you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.


Controlling your personal information 

You may choose to restrict the collection or use of your personal information in the following ways:

Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at

If you believe that any information we are holding on you is incorrect or incomplete, please email as soon as possible. We will promptly correct any information found to be incorrect.


List of cookies we collect

The table below lists the cookies we collect and what information they store.

COOKIE NAME                             COOKIE DESCRIPTION 

CART                                                  This association with your shopping cart

CATEGORY_INFO                             The items that you have in the compare products list

CUSTOMER                                       An encrypted version of your customer id  with the store

CUSTOMER_AUTH                           An indicator if you are currently logged into the store

CUSTOMER_INFO                            An encrypted version of the customer group you belong to

CUSTOMER_SEGMENT_IDS           Stores the customer segment ID

EXTERNAL_NO_CACHE                  A flag, which indicates whether caching is disabled or not

FRONTEND                                       Your session ID on the server

GUEST_VIEW                                   Allows guests to edit their orders

LAST_CATEGORY                            The last category you visited

LAST_PRODUCT                              The most recent product you have viewed

NEW MESSAGE                                Indicates whether a new message has been received

NO_CACHE                                       Indicates whether it is allowed to use cache

PERSISTENT_SHOPPING_CART    A link to information about your cart and viewing history if you have asked

the site

STF                                                    Information on products you have emailed to friends

STORE                                              The store view

USER_ALLOWED_SAVE_COOKIE  Indicates whether a customer allowed to use cookies

TRACKING_TAGS                             Analytical services

VIEWED_PRODUCT_IDS                 The products that you have recently viewed